Important: Due to requests from clients for more time to evaluate their next steps, the ProsperUs platform will remain available for the time being to provide them with continued access and flexibility.

📝 Important Notes

  • New positions cannot be opened on the ProsperUs Platform
  • Existing clients may continue to close off or transfer out existing positions.
  • Cash withdrawals remain available

FAQ

Account Balances

You may request a withdrawal via the ProsperUs client portal.

After the ProsperUs platform is decommissioned, withdrawal requests must be submitted via our customer support team

If you wish to transfer your balance to CGS SG’s iTrade or UP Platform, please submit your written request via our customer support team at [email protected]

Clients with a negative cash balance or outstanding payment obligations must settle their accounts as follows:

Clients are required to settle any negative balances or outstanding payment obligations to avoid the accrual of rolling interest.

You may fund your account using FAST, PayNow, or telegraphic transfer.

Failure to satisfy the above may result in:

Additional interest or penalty fees.

Legal action by CGS SG to enforce its rights in respect of any unpaid amounts owing to it.

Restrictions on future account openings or internal and external transfers.

Please act promptly to avoid such fees, legal proceedings or other account escalation action.